Cancellation and refund policy

Monthly plans

Plans are paid monthly in advance, in rupees, with 18% GST added.

You can cancel at any time from Settings → Billing. Your plan keeps working until the end of the month you have paid for, and it does not renew after that.

We do not refund part of a month after it has started, because the month's posts, videos and leads are available to use straight away.

Recharge packs

Recharge packs add extra posts or videos for 90 days. Unused credits are not refunded and expire after 90 days.

If you bought a pack by mistake and have not used any of it, write to us within 7 days and we will refund it in full.

When something goes wrong on our side

If a post or video cannot be made because of a fault on our side, write to us and we will return the credit to your account.

If you were charged twice for the same payment, or charged after you cancelled, we refund the extra amount in full.

How refunds are paid

Write to support@bolobots.com with the email you signed up with and the payment date.

We reply within 2 working days. Approved refunds go back to the original payment method (card, UPI or bank) and usually reach you within 5–7 working days, depending on your bank.